On April 14, 2024, the Roberto family suffered an unimaginable tragedy that forever changed their lives. That night, 21-year-old Kylie Roberto was killed in a devastating car accident on Schaeffer Road in Northwest Knox County, caused by an impaired driver. The quiet, connecting road between Hardin Valley and Lovell Road, lined with homes and businesses, became the site of a heartbreak that rippled through the community.

Determined to transform their grief into action, Sarah Roberto, Kylie’s stepmother and wife of City Councilman Andrew Roberto, reached out to Knox County Commission Chair Gina Oster. Over coffee at a local Starbucks, Sarah shared her family’s loss and her resolve to prevent future tragedies on Schaeffer Road. Moved by the conversation, Chair Oster collaborated with Jim Snowden, Senior Director of Engineering and Public Works, to swiftly implement critical safety measures. Rumble strips, reflective signs, and cleared roadside brush now stand as tangible steps toward safer travel.

Sarah’s powerful op-ed, published in the local paper on April 28, 2025, amplified the call for change, resonating deeply with the community. On August 11, 2025, the Robertos, Chair Oster, and Director Snowden gathered at the entrance to the Harrison Springs community to reflect on their collective efforts. Their shared commitment has not only honored Kylie’s memory but also sparked a broader community response to prioritize road safety.

While nothing can bring Kylie back, the changes on Schaeffer Road serve as a beacon of hope, a testament to what unity and determination can achieve. The Roberto family’s courage, alongside the swift action of local leaders, ensures that Kylie’s legacy endures in safer roads and a stronger community.

Watch Director Snowden’s remarks here.
Watch Sarah Roberto’s story here.
Watch Commission Chair Oster’s comments here.