Does Harriman Utility Board even need to be in the broadband business when there are already private sector companies providing service? 

Interestingly, the Harriman Utility Board decided to transition away from Spriggs Construction during its tenuous broadband build-out. While some may see this as a necessary move, it raises important questions about the implications of such transitions for utility boards, especially when venturing outside their traditional electric business. 

While there have been some limited successes with utility boards moving into the broadband market, there have been many more failures. Transitioning from a monopoly like providing electric power to free enterprise like providing broadband has resulted in far more failures than successes.

The Harriman Utility board is experiencing the complexity of building broadband infrastructure. Changing contractors mid-project signals issues like miscommunication, budgetary constraints, or differing operational philosophies. These problems will potentially hinder the successful implementation of the broadband initiative in Harriman.

Moreover, the expertise utility boards possess revolves around electric services. As they delve into realms like broadband, they must consider whether their focus might dilute their core competencies. This is concerning because utility boards should prioritize providing reliable electric service, which is their mission.

The transition away from Spriggs Construction indicates not only current complications, but also the potential for future challenges. If the Harriman Utility Board struggles with managing this broadband project, it could lead to delays or increased costs—factors that ultimately affect the community. Residents depend on their utility board for reliable electric service and any missteps will erode public trust.

While expanding into broadband services may appear to be a way to innovate, it is essential for utility boards like Harriman’s to carefully weigh the risks of significant financial exposure and moving into an area with little to no expertise. Their focus should remain on their primary role in delivering electricity. By doing so, they can devote their resources and attention to what they do best, ensuring that the citizens of Harriman receive the quality electric service they deserve.